about us

Ricoh Ulverstone opened our doors as Nashuatec in August 1993, as a branch of Nashuatec Launceston.

In October 1994, the Vayne family formed Dyernamics Pty Ltd and purchased the franchise, Nashuatec North West (Tas).

Nashuatec machines were made by Ricoh. Ricoh decided to take control of the very successful Nashuatec Franchises and Dealers in 1996. We continued to trade as Nashuatec for a period, selling both Nashuatec machines and Ricoh machines, until the Ricoh name was adopted in 1997, and Nashuatec machines were no longer distributed in Australia.

Ricoh Ulverstone has continued to grow and grow since 1993, from an initial Staff of 2, to our current Staff of 8 in March 2013.

 

 

Meet our Staff


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Vic Vayne – Managing Director / Sales Manager

Vic has an extensive Banking background, having worked for the Commonwealth Bank for 36 years and reaching the rank of Branch Manager.

Vic bought this wealth of finance and business knowledge to Ricoh Ulverstone and applied his knowledge to structure a strong and sound business, with advice and the highest level of service to our clients that is un-paralleled.

 

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Judy Vayne – Administration Supervisor

Judy worked in the banking industry prior to having children. She returned to work in 1995 as the business grew.

Judy enjoys maintaining a strong customer relationship, and is always happy to help Log a Service Call or Dispatch Toners when you need it.

 

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Ken Vayne – Service Manager / Sales Advisor

Ken opened the doors in 1993, having worked for the Tasmanian State Government as an Office Machine Technician for the previous 5 years and completing his Associate Diploma of Electrical Engineering in May 1990.

Ken operated the business with his brother David for the first 13 months developing a strong relationship with Government Departments and Schools from his previous employment, and creating new contacts and Clients which continues to this day.

Ken has a simple approach to the business – “Service comes first and Sales comes from great Service”, a philosophy that has proved itself time and time again over the past 20 years.

 

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David Vayne – Copy Shop / Administration

David helped Ken open the doors in 1993, as the man in the office when Ken was out on the road, which was most of the time. David initially helped prepare quotations, dispatch consumables, receive freight and our original copy shop operator.

David successfully built, sold and maintained computer systems from 1995 until 2004, sold as Dyernamic Computers.

Today, David provides Administrative assistance to our clients and produces many regular publications in our Copy Shop for local organisations.

 

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Leon Crawford – Senior Service Technician / Sales Advisor

Leon joined the service and sales team in 2008, having previously worked on Canon, Lanier, Konica Minolta, Hewlett Packard, Kyocera Mita and Toshiba office equipment. Leon has been in the industry since 1986 and has a wealth of Technical Knowledge and a willingness to provide the very highest level of customer support.

Leon has enjoyed success with the added task of Sales Advisor since joining Ricoh Ulverstone, we believe that no one knows better what a client needs in a machine, than the person who maintains it.

Leon has the knowledge to sell the Client what they need, not what a Salesman thinks they should have.

 

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Shamsu – Senior Service Technician

Shamsu has been repairing Office Equipment since 1977, originally in his native India, Shamsu also worked in Bhutan.

Previous to joining Ricoh Ulverstone in November 2005 through the employer sponsored immigration program, Shamsu worked for Ricoh Australia in East Timor for 5 years, supporting the United Nations Fleet of Ricoh equipment.

Shamsu and his Family became Australian Citizens in 2008.

 

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Peter Mountney – Senior Service Technician

Peter began his career in the Office Machine Industry over 40 years ago in 1974. Over this period of time Peter has seen massive changes in Office Equipment, constantly updating his knowledge with factory training.

Peter enjoys being part of a family company, the daily challenges of servicing equipment to the high standards that both he and Ricoh Ulverstone pride themselves on, and the ongoing contact with Clients he has known for many years.

 

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Leah Hooper – Copy Shop / Administration

Leah joined the Ricoh Copy Shop / Administration team in 2010, Leah is always happy to assist clients on the phone or over the counter, whether you need a copy, a toner or a box of staples, Leah is here to help you.